![]() ![]() People have found either re-inserting the same batteries or replacing them completely both work. Sometimes the volume may not be working because the batteries in the remote need to be changed. Fire TV Remote Not Controlling Volumeīelow are more reasons why your Fire TV remote is not controlling the volume of your TV. I will explain more about voice control further down. Without a volume control button on your Fire TV remote, you can either use your TV remote or Alexa Voice Control to adjust the volume. The following models are the only Fire TV devices that have a volume control button on the remote. Therefore, if you have a model developed prior to this, you cannot control the volume with a button on the remote. Volume and power control was only introduced in 2018 with the Fire TV Stick 4K. If you cannot find the volume control on your remote, it is probably because your remote is an earlier model and therefore does not have that function. These settings are also important if you are using Alexa Voice Commands to control the volume. ![]() You may also need to ensure that this setting is enabled in your TV’s settings, under ‘Display and Sounds’. Below is a table of common TV brands and their corresponding names for the HDMI-CEC port. This port should be labelled on the back of your TV, but should also be labelled in your TV’s operating manual.Įach TV manufacturer has a different name for this port, but they all mean the same thing. The HDMI-CEC port is designed to allow other remote controls to adjust the TV’s volume and power. Use HDMI-CEC PortĪnother common problem occurs when you plug the Fire TV into the wrong HDMI port. Follow these prompts to fully setup the remote. Once you select ‘Change’, you will be guided through a series of instructions to test the remote. Whichever device you are using when the volume is not working is the one you should choose, whether it is your TV, cable/receiver or soundbar. Settings > Equipment Control > Manage Equipment > Change Follow the pathway below to access and reconfigure these settings. Manage Equipment Control SettingsĪnother thing that may be worth checking is the equipment control settings for your TV, receiver or soundbar. To perform a factory reset, press and hold the ‘Back’ and ‘Right’ navigation buttons for 10 seconds, and then press ‘Continue’. However, this will remove all downloaded content and erase your system preferences, so only do this as a last resort. ![]() Restarting the device may be all it takes to allow the controls to reboot correctly. To do this, press and hold down the ‘Select’ and ‘Play/Pause’ buttons for five seconds. If the batteries are fine, try restarting your Fire TV. This involves restarting the Fire TV or reconfiguring the controls. If you do have volume control on your Fire TV remote and it is not working, you can try the following troubleshooting methods. Fire TV Remote Volume Control Not Working There is also a Dolby Digital setting that may be dampening your volume, which I will also explain. I will go through each of these issues separately and explain how to get the volume working again, or how to adjust the volume when the remote does not have that function. In addition, Fire TV remotes made prior to 2018 do not have volume control. The Fire TV remote volume will not work if your Fire TV’s ‘Equipment Control’ settings are not set up correctly, you are not using the HDMI-CEC port, the batteries are low or the infrared signal is blocked. This article outlines each of these solutions to get your Fire TV volume working again. Many people struggle with the Fire TV remote volume control, but there is usually a simple explanation and solution to get it working again. The Fire TV remote is a simple design with only a few functions, which is why it can be frustrating when one of those functions doesn’t work. ![]()
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